Senior Customer Support Agent

  • Job Reference: 00000715-1
  • Date Posted: 3 April 2019
  • Recruiter: Anne Jagger Recruitment
  • Location: Kings Cross, London
  • Salary: £15.00 Per Hour
  • Sector: Call Centre / Customer Service, Business Support
  • Job Type: Temporary
  • Work Hours: Full Time
  • Contact: Steve Brame
  • Email:
  • Telephone: 0203 859 7690

Job Description

Prestigious UK based interior design company are looking for a Senior Customer Service Advisor to work alongside the European Trade Services Team. This company boasts an absolutely fantastic reputation as a British product design brand based in London, distributing both nationally and internationally. 

Key responsibilities:

  • Creating sales quotes for new and existing customers
  • Supporting pre-sale customer queries via calls and emails
  • Being inventive and using initiative to create new processes and systems to increase efficiency and to be used by the team
  • Forge strong relationships with internal logistics team and external logistics and warehouse providers
  • Meeting and exceeding customer expectations
  • Taking ownership of portfolio management for your specific region
  • Building close partnerships with benefitting partners
  • Working within a budget 

Desired Personal Attributes:

  • Highly customer service orientated
  • The ability to identify and drive continuous improvement
  • Ambitious and proactive with a positive attitude
  • Superb written and verbal communication skills
  • 3-4+ years working in a customer service environment role
  • High computer literacy is essential
  • Microsoft Navision or Magento knowledge is desirable

This is a wonderful opportunity for someone who would like to be an integral part of the team, joining a company with an illustrious reputation as a very high-end fashion designer for home and business interiors. 

Extra information:

  • This is a temporary role with an hourly rate of £15. 
  • Based very closely to Kings Cross Underground station 
  • Retail experience necessary

Please do also visit our website to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.