Part-Time Customer Support

  • Job Reference: 00001295-1
  • Date Posted: 22 November 2023
  • Recruiter: Anne Jagger Recruitment
  • Location: King's Cross
  • Salary: £11.95 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary
  • Work Hours: Part Time
  • Contact: Steve Brame
  • Email: steve@annejagger.com
  • Telephone: 0207 078 1941

Job Description

Our client is a market leader in Homewares and bedding. Based in King’s Cross, we are seeking part-time customer service advisors to be the first point of contact for customer queries. Queries will be via telephone, email, webchat and social media. The main responsibility will be to ensure complete customer satisfaction.

Key Duties:          

  • Handling a large volume of costumer calls, emails, and online chat requests.
  • Upselling the business.
  • Regular use of Zendesk and Shopify.
  • Processing orders.
  • Answer all queries in a friendly and helpful manner.
  • Process enquiries and enter all details to bespoke system.
  • Opportunities to work with website and social media

Due to the peak period, we are recruiting for multiple vacancies with an immediate start. This will be a temporary position to cover sales until January. There is plenty of opportunity for overtime and additional hours. This role will ideally suit a candidate from the customer service industry and pays £11.95 per hour, paid weekly.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability, or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.