German Speaking Customer Service Advisor

  • Job Reference: 00000489-1
  • Date Posted: 26 September 2018
  • Recruiter: Anne Jagger Recruitment
  • Location: London - Victoria
  • Salary: £10.00 Per Hour
  • Sector: Call Centre / Customer Service, Multi Lingual
  • Job Type: Permanent, Temporary
  • Work Hours: Full Time
  • Contact: Tom Phillips
  • Email: tom@annejagger.com
  • Telephone: 0203 859 7690

Job Description

Anne Jagger Recruitment in London is working with a market leader in Home Furnishings and bedding. Based in Central London, we are seeking Customer Service Advisors who speak fluent German.  You will be the first point of contact for inbound customer queries from Germany.  Queries will be via telephone, email, web chat and social media. The main responsibility will be to ensure complete customer satisfaction.

Key Duties:

  • Handling a large volume of costumer calls, emails and online chat requests. All in German
  • Processing orders
  • Answer all queries in a friendly and helpful manner
  • Process enquiries and enter all details to bespoke system
  • Opportunities to work with website and social media

Due to growth, we are recruiting candidates who are available to start immediately. This role will ideally suit a candidate from the customer service industry.  Fluency in German is essential.  Initially the role will be temporary paying £10 per hour.  If successful the position will become permanent after 12 weeks and the salary will be £21,000 rising to £22,000 after 3 months.  

Excellent benefits include bonus, new luxurious offices and growth within the business. 

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.