Customer Service Executive

  • Job Reference: 00001189-1
  • Date Posted: 1 November 2022
  • Recruiter: Anne Jagger Recruitment
  • Location: Near Witney
  • Salary: £22,000
  • Sector: Administration, Call Centre / Customer Service, Business Support
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Karen Londesborough
  • Email: k.londesborough@annejagger.com
  • Telephone: 01993 778541

Job Description

Anne Jagger Recruitment in Witney is working with a leading local manufacturer to recruit a Customer Service Executive.

You will be responsible for providing exceptional customer service to all customers, encompassing a good understanding of their needs, processing their requirements with speed and accuracy. You will be sympathetic to their problems whilst offering them proactive solutions.

Key Responsibilities:

  • Customer relationship management
  • Process orders received
  • Offer alternative products for out of stock items
  • Promote new products
  • Maximise order book fulfilment by liaising with Supply Chain and Warehouse
  • Be able to give technical information on products confidently over the telephone
  • Delight customers, above and beyond the call of duty
  • Have a detailed knowledge of the customer’s requirement
  • Have empathy for a customer’s problem
  • Think “outside the box” and offer achievable solutions to problems
  • Be able to communicate concisely and effectively, both written and over the telephone
  • Be able to suggest improvements in processes and procedures
  • Be computer literate
  • Ad-hoc administrative tasks

Key Skills and Competencies:

  • Have a pleasant and friendly style
  • Work accurately and with an eye for detail
  • Absorb training and instructions in order to work independently
  • Be a team player
  • Be proactive

This is a really exciting to join this business, as they are growing rapidly!

* Due to the client’s rural location, your own transport will be essential.

 

For more details about this position and the full range of temporary and permanent roles please visit our website www.annejagger.com and contact our office as we do not advertise all our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability, or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications, and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.