Customer Service Advisors

  • Job Reference: 00000799-1
  • Date Posted: 5 November 2019
  • Recruiter: Anne Jagger Recruitment
  • Location: Victoria
  • Salary: £10.55 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary
  • Duration: 2 months
  • Work Hours: Full Time
  • Contact: Steve Brame
  • Email: steve@annejagger.com
  • Telephone: 0203 859 7690

Job Description

Our client is a market leader in Home Furnishings and bedding. Based in Central London, we are seeking customer service advisors to be the first point of contact for customer queries. Queries will be via email, webchat, social media and online marketplaces (ebay and Amazon). The main responsibility will be to ensure complete customer satisfaction.

Key Duties:

  • Handling a large volume of enquiries, emails and online chat requests.
  • Upselling the business.
  • Processing orders.
  • Answer all queries in a friendly and helpful manner.
  • Process enquiries and enter all details to bespoke system.
  • Opportunities to work with website and social media

Due to this seasonal peak, we are recruiting for multiple vacancies with an immediate start. This role will ideally suit a candidate from the customer service industry. The role will pay £10.55 per hour in line with London Living Wage. Hours will be shift patterns including occasional weekends.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.