Customer Service Advisor

  • Job Reference: 00000984-1
  • Date Posted: 27 August 2021
  • Recruiter: Anne Jagger Recruitment
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: £11.02 Per Hour
  • Bonus/Benefits: Plus holiday pay (£12.35)
  • Sector: Call Centre / Customer Service, Business Support
  • Job Type: Temporary
  • Work Hours: Full Time
  • Contact: Steve Brame
  • Email: steve@annejagger.com
  • Telephone: 0207 078 1941

Job Description

Our client a well know Online Retailer is looking for experienced Customer Service Advisor's to support them during a busy trading period.  Initially the role will be temporary but there will be opportunities to apply for permanent positions.  We require candidates with experience of dealing with customers both over the telephone and email using the Zendesk ticketing system.

Duties include:

  • Dealing with customers enquiries via live chat, emails and telephone
  • Processing Orders
  • Arranging returns and dealing with returns queries
  • Liaise with internal departments where necessary
  • Provide friendly and efficient customer service ensuring high levels customer satisfaction

Required Skills & Experience:

  • Good working knowledge of Zendesk
  • Previous customer service experience
  • Ability to start work immediately 

This is a temporary position to start as soon as possible. Pay rate is £11.02 per hour plus holiday pay equating to £12.35. The role is based 2 days per week in their Central London office and 3 days per week from home.

Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.