Customer Relationship Advisor

  • Job Reference: 00000816-1
  • Date Posted: 7 June 2021
  • Recruiter: Anne Jagger Recruitment
  • Location: Farnham
  • Salary: £20,000 to £21,000
  • Bonus/Benefits: temp to perm
  • Sector: Administration, Call Centre / Customer Service, Business Support
  • Job Type: Permanent, Temporary
  • Duration: permanent or temp to perm
  • Work Hours: Full Time
  • Contact: Steve Brame
  • Email: steve@annejagger.com
  • Telephone: 0207 175 7630

Job Description

Successful, long established business in the private healthcare sector is looking for a Customer Relationship Advisor.  As part of the Customer Care team you will be responsible for speaking to patients, completing stock checks and most importantly ensuring a great customer experience, delivering a personalised service.

Duties & Responsibilities

  • Ensure that all calls are completed to the highest possible standard
  • Handle telephone queries
  • Input customer orders
  • Meet individual daily targets as set by the business
  • Flexible to change in order to meet business needs
  • Work within regulatory and GDPR requirements
  • Administration of orders
  • Liaise with doctors surgeries regarding patients prescriptions

 Working hours are Monday to Friday 9am to 5.30pm Salary is up to £20,000 pa.  Ideal candidates will be passionate about customer care and able to build a genuine rapport with customers.   We are looking for candidates who are immediately available.