Bi-lingual French & English Customer Support Advisor - Remote, Work From Home

  • Job Reference: 00000908-1
  • Date Posted: 4 February 2021
  • Recruiter: Anne Jagger Recruitment
  • Location: Remote
  • Salary: £23,000
  • Sector: Call Centre / Customer Service, Business Support
  • Job Type: Temporary
  • Duration: Temp to Perm
  • Work Hours: Full Time
  • Contact: Steve Brame
  • Email: steve@annejagger.com
  • Telephone: 0207 175 7630

Job Description

Anne Jagger Recruitment in London is working with a market leader in Home Furnishings and bedding. Based in Central London, we are seeking remote, native French customer service advisors to be the first point of contact for inbound customer queries from the French speaking territories. Queries will be via telephone, email, webchat and social media. The main responsibility will be to ensure complete customer satisfaction.

Key Duties:

  • Handling a large volume of costumer calls, emails and online chat requests. All in French language.
  • Upselling the business.
  • Regular use of Zendesk and Shopify.
  • Processing orders.
  • Answer all queries in a friendly and helpful manner.
  • Process enquiries and enter all details to bespoke system.
  • Opportunities to work with website and social media

Due to growth, we are recruiting for an immediate start on a temp to perm basis. This role will ideally suit a candidate from the customer service industry and will pay £24,000 per annum.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.