Customer Support Executive

  • Job Reference: 00000551-1
  • Date Posted: 11 June 2018
  • Location: West End
  • Salary: £27,000 to £28,000
  • Sector: Call Centre / Customer Service, Business Support
  • Job Type: Contract
  • Duration: 9 month maternity cover
  • Work Hours: Full Time
  • Contact: Steve Brame
  • Email: steve@annejagger.com
  • Telephone: 0203 859 7690

Job Description

Anne Jagger Recruitment in London is working with an online food company specialising in deliveries at meal times across London. We are seeking an experienced Customer Service and Client Relations advisor to join the small and growing team. You will be responsible for communicating effectively with internal and external clients and partners.

Key Requirements:

  • Be the first point of contact for clients, contacts, customers and partners
  • Upsell where possible on individual deals, orders and contracts
  • Manage, create and organise materials required to support the sales team efficiently
  • Report on analytics of daily, weekly and monthly orders and revenue
  • Account Manage individual clients needs and nurture the relationship
  • Fully communicate the service across other areas of clients business
  • Credit Control duties
  • Fast-paced, interactive work ethic

This role would ideally suit a candidate with previous fast paced customer service experience. You must be self-motivated, hardworking and show great attention to detail. Knowledge of the food sector is advantageous in order to be considered for this position.

Based in Oxford Circus, West End, the annual salary for this maternity cover contract position is £27k - £28k depending on skills and previous experience. The working hours are 9am – 5.30pm Monday to Friday; however flexibility may be required during busy periods. Immediate starts are available.

Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.