Customer Service Advisor

  • Job Reference: 00000454-1
  • Date Posted: 13 February 2018
  • Location: Hertfordshire
  • Salary: £20,000
  • Sector: Administration, Call Centre / Customer Service, Business Support
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Steve Brame
  • Email: steve@annejagger.com
  • Telephone: 0203 859 7690

Job Description

Anne Jagger Recruitment is working with a specialist financial services company who are part of a worldwide group.  We a looking for candidates to work as part of a customer service team, delivering an excellent quality of service. 

 

Duties and responsibilities include

  • Ensure department Service Quality Commitments are met  
  • Accurate maintenance and administration of systems
  • Respond to all Customer enquiries in an efficient and courteous manner
  • Interaction with other departments within company regarding queries
  • Identify potential frauds and money laundering
  • To comply with all relevant legislation

 

Essential skills include:

  • Computer literacy
  • Excellent verbal communication skills
  • Keen eye for detail
  • Ability to work autonomously
  • Pro-active approach towards problem solving and decision making  

 

This is a great opportunity to join a large successful organisation with a substantial and flexible benefits scheme.  Ideal candidates will enjoy working as part of a team, be adaptable and demonstrate the ability to work under pressure to meet deadlines.