Customer Care Agent

  • Job Reference: 00000323-1
  • Date Posted: 23 August 2017
  • Location: Hayes, London
  • Salary: £19,000 to £20,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Tom Phillips
  • Email: tom@annejagger.com
  • Telephone: 0203 859 7690

Job Description

Anne Jagger Recruitment in London are working with a MARKET LEADING CRUISE client!!

This opportunity is very exciting to join a worldwide, award winning, record breaking company and be a part of their ongoing worldwide success.

We are working with this client seeking Customer Contact Agents who have self-motivation and a passion to learn the client’s products and be successful. Progression is very encouraged within the company also.

Key Responsibilities:

  • Answer incoming calls/emails in line with company operating standards.
  • Provide excellent customer service and satisfy customer needs by selling the range of Company’s product range and up/switch selling where appropriate.
  • Maximize sales through establishing customer needs, offering advice on products and provide suitable alternatives when not available.
  • Promote marketing and sales offers.
  • Achieve/exceed targets set.
  • Conduct out calls / telephone blitzes to key accounts
  • May be required to undertake other duties and participate in sales and promotional functions

This role would ideally suit a candidate with previous call center or telesales experience preferably with relevant tourism industry experience.

The basic salary for this role is in the regions of £19,000 per annum depending on skills and previous experience. The working hours are 09:00 -18:00 Monday to Friday; however flexibility may be required during busy periods. Immediate starts are available.

Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.