Bi-lingual German and English Customer Service

  • Job Reference: 00000384-1
  • Date Posted: 1 September 2017
  • Location: Kensal Rise
  • Salary: £23,690
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Steve Brame
  • Email: steve@annejagger.com
  • Telephone: 0203 859 7690

Job Description

Are you a professional and dedicated person who is fluent in German? Looking for the big push in your customer service career? Want something that is going to challenge and reward you in equal measure?

If you answered yes, then you are in the right place! Anne Jagger are currently working with an industry leading, OBE winning lighting company who are looking for their next German speaking customer service representative to join their expanding team, in their head office based in Kensal Green. We are looking for someone who can prove their empathetic nature and has the ability to be adaptable to all situations.

So what exactly are we looking for in the ideal candidate? We are looking for someone who has:

  • Recent, relevant customer service experience is desirable
  • Fluency to a native or near native level of German (speaking, reading and writing)
  • Punctuality, organization and strong communication skills (essential)
  • Competency with technology
  • Someone who is target driven
  • See arising issues as challenges rather than problems
  • Ability to work within a team as well as showing own initiative
  • Super positive Can Do attitude

And what can you expect on a day to day basis in the company’s successful head office?

  • Managing orders for allocated customers and territories
  • Responding to customer queries within set KPI’s
  • Maintain and check open orders
  • Building and maintaining customer relationships
  • Covering and assisting other members of the team
  • Helping to resolve customer issues as quickly and efficiently as possible

This is a temp to perm basis role with a salary of £23,690 so if this sounds like your next role, please do apply as soon as possible, as we are looking to fill this role immediately.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.